By making a booking, you are agreeing to these terms and conditions and therefore entering into a legally binding contract. You therefore agree that you are over the age of 18 and are able to enter into a legally binding contract.
Please ensure you read and fully understand these terms and conditions. If anything is unclear, please contact us at bookings@bluehorizonslyme.com so we can explain in further detail to avoid any misunderstandings.
All bookings are subject to the following terms and conditions.
In these terms and conditions, “you” and “your” will mean the individual making the booking. “Us”, “we”, and “our” will mean the owners of Blue Horizons. “Blue Horizons” will mean the property. “Your party” will mean you, the individual making the booking, plus any guests and pets that come with you.
A contract between you and us will come into existence when the booking is confirmed. Your notification of this will be a booking confirmation issued by email. The contract binds you and all the members of your party. It is your responsibility to ensure that all members of your party follow the terms of the contract set out in these terms and conditions. You will be responsible for any charges incurred by a breach of this contract by any member of your party.
Any violation of this contract, at any point (before or during your stay) and by any member of your party, may result in termination of the booking without refund.
Any information given by us in writing to you that contradicts these terms and conditions will supersede these terms and conditions.
A deposit is payable at the time of booking. This deposit is 50% of the accommodation price and the cleaning fee combined. The remaining amount, plus the £150 refundable security deposit, will be charged seven days before check-in.
If the seven day payment fails, we will contact you to resolve this. If the full amount has not been received by five days before check-in, your booking may be cancelled without refund.
Bookings made less than seven days before check-in must be paid in full, plus the £150 refundable security deposit.
You must notify us of a cancellation as early as possible. Cancellations must be notified using the form at bluehorizonslyme.com/cancel. If for any reason this form is not accessible, contact us at bookings@bluehorizonslyme.com.
If you submit the cancellation form:
Up to and including 30 days before check-in, you will be refunded in full for any amount paid.
Up to and including 7 days before check-in, you will be refunded 50% of any amount paid.
After that, you will not be refunded.
We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
Your booking will not be cancelled by us except in exceptional circumstances beyond our control. We do however reserve the right to cancel a booking without providing a reason. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made. Our liability for cancellation is limited to payments made to us.
No parties or events are permitted at Blue Horizons.
Vaping or smoking anywhere inside Blue Horizons will result in immediate termination of occupancy without refund. Any damage or extra cleaning required caused by vaping or smoking will be at your expense.
We or our representatives reserve the right to enter Blue Horizons at any time to undertake essential maintenance or for inspection purposes. We will endeavour to inform you of such instances with reasonable notice.
All windows must be closed and doors must be locked unless you or a member of your party (excluding pets) is present on the property. Towels provided must remain on the property – you will need to provide your own beach towels.
You can check in from 4pm on the check-in date. You and your party must vacate the property by 10am on the check-out date.
At check-out, beds must be stripped. Bedding (duvet cover, sheet and pillowcases), towels, bath mats and tea towels must be placed in the Ikea bags provided. The dishwasher must be loaded and run. All bins must be emptied to the outdoor bin. No food or drink may be left on the property, except for that which was already there when you arrived. Notwithstanding the previous sentence, coffee, tea and condiments may be left in the kitchen for future guests to use.
Keys must be returned to their original locations. One set must be in the key safe and the other set on the key hooks in the kitchen. You agree to pay to replace any keys that are not returned, plus a £25 administrative fee.
Dogs are permitted inside Blue Horizons if the £10 per dog fee has been paid. There is a maximum of two dogs per booking.
Other animals may be permitted upon request – please contact us at bookings@bluehorizonslyme.com.
If dogs are not selected at the time of booking but you want to bring one, please contact us at bookings@bluehorizonslyme.com.
If permitted at all, either through the confirmation email or through correspondence with us, the number of dogs paid for are permitted on the property, subject to the following conditions:
Dogs must not be allowed on any furniture. You are responsible for cleaning up after dogs. Any damage or extra cleaning required caused by dogs will be at your expense.
You accept responsibility for any theft, breakage or damage caused by you or any member of your party and agree to reimburse us in full for any loss that we may incur as a result. The £150 security deposit is required and will be returned within 7 days of the end of your holiday, less the cost of any theft/damage/breakages.
If you or a member of your party are aware of any theft, damage or breakages during your stay, you must report them promptly. The accommodation will be inspected at the end of the stay and you may be charged for any loss or damage.
If you and your party leave Blue Horizons in a condition that incurs additional cleaning costs, you agree to pay these costs.
You may in no circumstance re-let or sublet the property or any item provided on the property, even free of charge.
We are not liable for any temporary defect or malfunction of any equipment, machinery or appliance on the property.
No compensation is guaranteed for any temporary outage of electricity, gas, water, internet connection or television service, but may be considered on a case by case basis.
We are not responsible for the loss of any personal belongings of you or your party.
We reserve the right to terminate occupancy without compensation where the unreasonable behaviour of you or your party may impair the safety or comfort of others.
Any problem or complaint which you may have concerning your stay must be immediately reported to us at bookings@bluehorizonslyme.com and we will try to put matters right. Any complaints not reported at the time and only reported after your check-out date will not be considered.
We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.